Monday, January 23, 2012







Enriching Communities in Africa







Tanzania- Kenya- Uganda- Burundi

Visit us on WWW.dtbafrica.com


Vision,Mission & Value Statements

Our Vision

Enabling people to Advance with confidence and Sucess



Our Mission

To make our customers prosper, our staff excel and create value for our stake holders




Our Value

Our Values are the fundamental principles that define our culture and are brought to life in both our attitude and our behaviour. It is our values that make us unique and unmistakable







GROUP HISTORY AND BACKGROUND


A Solid Background and Foundation

Diamond Trust Bank Tanzania Limited (DTBT) is part of the Aga Khan Development Network (AKDN). The AKDN is a group of private, international, non-denominational agencies working to improve living conditions and opportunities for people in specific regions of the developing world. The network’s organizations have individual mandates that range from the fields of health and education to architecture, rural development and the promotion of private sector enterprise. Together they work towards a common goal – to build institutions and program that can respond to the challenges of social, economic and cultural changes on an ongoing basis.

AKDN is engaged in the following principal activities in the social, cultural and economic fields. The social activities of the group are run under the aegis of Aga Khan Foundation (AKF), Aga Khan Education Services (AKES), Aga Khan Universities (AKU) and Aga Khan Health Services (AKHS). AKF is one of the largest NGOs in the African and Asian continents engaged in several developmental activities. 

AKES runs the Aga Khan Schools from primary to secondary levels across several African and Asian countries. Under the aegis of the AKU are the various colleges and the centers of Higher learning in the African and Asian sectors. 



AKHS runs the Aga Khan Hospitals and clinics, which are the premier medical care centers in the region. The group’s cultural activities are managed and coordinated by the Aga Khan Trust for Culture, which has several significant initiatives in the region. 

The group’s economic activities are looked after by the Aga Khan Fund for Economic Development (AKFED). Set up in 1984, AKFED operates a network of affiliates with more than 90 separate project companies employing more than 18,000 people. The company has investments throughout the developing world and also has affiliates in Canada, France and the United Kingdom.  AKFED carries out economic activities in five sectors – industry, tourism, media, aviation and financial services.
Set up in 1963, Industrial Promotion Services (IPS) is AKFED’s operating arm in the industrial sector.  IPS has investments in over 70 companies in fields ranging from agro-industry to metal products, printing and packaging, tele-communications and power generation. Several of these companies are market leaders in their respective fields. 

AKFED’s involvement in tourism development takes place under the aegis of Tourism Promotion Services (TPS).  TPS owns and operates luxury hotels and resorts under the brand name of   Serena’ and is the market leader in the hospitality business in many countries in Africa and Asia. 

The group interest in media is through the Nation Media group in East Africa, who publish the leading English and local language newspapers of the region. Air Burkina & Air Uganda is part of the aviation business of the group.  Under the Financial Services business, AKFED has three principal activities in insurance, property development & management and banking. The insurance business operates under the name of Jubilee Insurance Company and is one of the longest established insurance groups in Africa dating back to 1930s. The property business owns and operates some of the landmark buildings in East and West Africa.

Regional Bank with Solid Backbone

The banking business in East Africa is carried out under the Diamond Trust Bank (DTB) brand name, Habib Bank Limited(HBL), the biggest bank in Pakistan which has operations in 26 countries across the world, the Development Credit Bank(DCB) in India, the Industrial Promotion & Development Company of Bangladesh, IPS Infrastructures SA., Cote d’Ivore etc: are some of the other banking and financial services companies, belonging to the Group, functioning across the world. Diamond Trust Bank Kenya Limited (DTBK) is the largest bank in the group’s East African banking cluster.  DTBK a listed company in the Nairobi Stock Exchange and has 24 branches in Kenya. Diamond Trust Bank Uganda Limited (DTBU) has 15 branches in Uganda. Diamond Trust Bank Burundi Limited has started operation last year and has its presence in Bujumbura.

Diamond Trust Bank Tanzania Limited



In Tanzania, Diamond Trust Bank Tanzania (DTBT) has been functioning as a financial institution since 1946. The company, which had a presence in Tanzania for the past 61 years, initially as the Diamond Jubilee Investment Trust (DJIT) up to 1990 and then as Diamond Trust of Tanzania (DTT) Limited up to 1996,  acquiring full commercial banking license and rechristened itself as Diamond Trust Bank Tanzania Limited, in 1997. The principal shareholders of DTBT are Diamond Trust Bank Kenya Limited, holding 55% and AKFED, holding 23%.


Currently, DTBT has a total of 14 branches, i.e.  Dar es Salaam namely Main Branch (situated at Mosque/Jamat Street), Kariakoo branch, Nyerere Road Branch (Situated at Quality Plaza at Pugu Road) Morocco Branch (Situated at Airtel Building) Masaki branch and Magomeni branch. The other branches are based in at Arusha, Mwanza, Zanzibar, Dodoma ,Tanga & Mbeya. The branches are equipped with site ATM’s. DTB also have offsite ATM at Harbor View Towers and Aga Khan Hospital in Dar es Salaam.
Also in the year 2012 DTB is intending to open another six branches in Iringa, Kahama, Morogoro/Mtwara, Moshi, Dar es Salaam and Mwanza.  This will give a total number of 20 Branches by the end of the year 2012.




Our Senior Management Team



Mr. Viju Cherian – CM & CEO

Mr. Pramodh Menon – Head – Retail Banking

Mr. K K Rajan – Head – Risk & Compliance

Mr. Joseph Mabusi – Head – Finance & Administration

Mr. Satya Meher – Head – Corporate Banking

Mr. Robert Masala – Head- Human Resourses

Mr. Venkatramani- Head – International Banking & Treasury

Ms. Stella Masha – Head- Information Technology

Mr. Sosthenes Biseko– Head – Internal Audit.




The bank has the right blend of professional who have international experience and also have professionals from Tanzania that makes this top management a true dream team.





DTB-Banking Solutions for a life time

Tailor Made Solutions

DTBT principle of catering to customers’ needs allows the bank and customer to evolve a relationship that encourages growth in business along with the customer. We have standard products that are designed to cater the customer’s requirement in a broader prospective. But we also believe in providing the customer with Tailor Made Products and services, specially designed and developed to meet corporate banking requirements of our customers. We offer corporate banking solutions like Letter of Credit, Bank Guarantee and your financial requirements by way of Insurance Premium Financing, Term Loan and Overdrafts etc.   We moreover assign banking experts and relationship managers to look after your day to day banking needs.



Current Account – ANY WHERE BANKING FACILITY

We offer operating accounts in local and foreign currencies in all DTB branches. The customer can choose the product depending on the requirement. We offer standard product and also premium product in this service.




Fixed /Call Deposit Investment Accounts

The bank offers investment facilities in form of FIXED DEPOSIT ACCOUNT and CALL DEPOSIT account. DTB is willing to offer the best interest rates in the market on bulk investments. We have products that can offer a monthly interest credited to your current or saving account.

Clearing & Collection Account

The bank has the best solutions for collecting your outstation cheques. Our customer can access their accounts from any of our branch with our any where banking facility. The bank also provides the customer with clearing services like Special Clearing, Inward TISS at very reasonable rates. What make DTB different from others are the accuracy and the Turn around Time that we offer on clearing/collection of the same.



International Banking Services

The bank offers a competitive and comprehensive range of services to its customers who have international transactions. The bank is committed to give the best rates on Forex Services to its customers.  The customer can avail the service of Telegraphic Transfer, International Demand Draft, Foreign Currency Letter of Credit, and Buying & Selling of Foreign Currency etc. at a very competitive rate.

Treasury Bills Investment

DTB is a primary dealer in Government Securities. The Bank provides the facility of bidding on behalf of the customer. The bank ensures to provide the best return on the investments.  Many of our corporate are enjoying the facility of parking the surplus fund for higher return through the bank.

Savings Account

A wide range of savings account products welcome you to choose the best suited for you and your family. For corporate heads we suggest our Premium Savings Account product that   caters to our High Net worth customers.  You can choose the currency from Tanzanian Shilling, USD, and GBP etc. The bank also offers the savings account facility of Zero Ledger Fee, and International debit card with just a Minimum balance of 10000 TSH. The customer can enjoy Any Where Banking Facility in our savings account through our branch network.




VISA ELECTRON Debit Card

The VISA debit card is provided with all our DTB savings account product and proprietor ship current account opened under Premium Current Account product. This gives the freedom for customer to access the funds through millions of VISA ATM network across the world. More over this card can be used to purchase goods and services from any of the VISA point of sales (POS terminal) through merchant outlets in any part of the world. The Debit card usage in any of DTB ATM’s is provided at a very competitive rate.

DTB International VISA CLASSIC CREDIT CARD

We do believe that the freedom from risk of carrying physical cash on travel is what today corporate heads is looking at. It also restricts your purchasing power to the size of wallet. DTB VISA International CLASSIC CREDIT CARD gives all these freedom and flexibility along with 50 days interest free usage of credit card. The credit card can be linked to your corporate current or savings account with DTB. Enjoy higher limits up to 10000 USD from DTB Credit Card.

Safe Deposit Locker

Safe keeping your confidential documents and files, your valuables is now just a visit to Diamond Trust Bank. The bank provides with safe deposit locker facility for the customers in Dar Es Salaam through its branch in Quality Plaza, Pugu Road.

Statement by Email

The bank can provide daily, Weekly, Monthly statement of your account through Email. This is in addition to your periodic statement that we can issue through our branches.

Internet Banking
The bank provides internet banking to its customers to enable them to access their accounts while staying at their offices or homes. We offer internet banking services with a monthly charge of Tzs 1500 only.



Salary Payment Solution*

Our customers are provided with the salary payment solution along with their corporate account. The SUPER SALARY SAVINGS account is given free of charges and has the facility of International VISA Debit card. The debit card is offered at a nominal fee of 1000 Tsh. per annum. All that the company has to do is to give a single cheque with the gross amount to be credited to multiple salary account of the employees. The bank ensures same day credit without any additional cost to the company.
Staff Salary Account Product (Super Salary Staff Account)


SN
TRANSACTIONS
Local Currency Account

USD Account
1
Opening balance
10000
100 USD
2
Minimum balance
1500
100
3
Account maintenance fee
 Free
Free
4
Inward salary processing
250
Free
5
6 months statement
Free
Free
6
 ATM Withdrawals
200  
N/A
7
 Cash & Cheque Deposits at ATM
Free
Free
8
 Transaction Fee
Free
Free
9
 Visa International Debit Cards
1000(Per Annum)  
N/A



Other Benefits and advantages
                                                                              

Branch Location & Proximity

All our locations are carefully chosen by looking at the proximity to central business district of the respective city/town. These locations give ease of reach and save time whenever one wants to do transaction with us from a branch of your choice.



Longer Business Hours
      
You will be able to manage your banking transaction issues on your chosen time and avoid traffic congestions and therefore manage your financial obligation without fail. The bank provides extended banking hours facility to our clients. Working hours of all our branches are uniform across the country.



Branch Business Hours

Monday – Friday: 8:30 Hours – 17 Hours.
Saturday: 9:30 Hours – 13 Hours.

*The Tariffs, and product features are subject to change without any prior notice. The validity of Tariff card is one year.

Our Amended Tariff Guide*

Our aim is to provide with the best possible banking solutions and services to all our customers in affordable cost. Our product development team has amended our Banking Tariff guide in the month of November 2012, by taking into account the market competition and the tariffs offered by other banks in the market.

Please find enclosed herewith DTB Tariff Guide 2012 for your kind consideration. Please feel free to clarify on any tariff related issues with the undersigned. The bank always welcomes your suggestion and requirement and look forward to provide you with the best of competitive rates specially tailored for you. All that you require to do is to give us a minimum committed level of available balance in your current account as specified by the bank from time to time. By this we look forward to provide you the freedom to choose on the banking charges through your experience of banking with other banks in Tanzania.




Tariff guide attached herewith:

Our Contacts


CORPORATE OFFICE
901 9th Floor,
Harbour View Towers,
Samora Avenue
P. O. Box 115
Tel: (255-22) 2114891 - 92
Fax: (255 22) 2124244

DAR ES SALAAM MAIN BRANCH
Diamond Trust House,
Jamat/Mosque Street,
P. O. Box 115,
Dar es Salaam.
Tel: + 255 22 2114888 – 90.
Fax: + 255 22 2114210 / 2124244.


KARIAKOO BRANCH
Plot No. 5-6 Block L,
Msimbazi Street,
P. O. Box 115,
Dar es Salaam.
Tel: + 255 22 2182181 / 2181819
Fax: + 255 22 2182050.


MWANZA BRANCH
17 – 19 Kenyatta Road,
P. O. Box 10965,
Mwanza. 
Tel: + 255 28 2501086 / 2501087 / 2501088.
Fax: + 255 2682501089.  


ARUSHA BRANCH
Plot No. 40 Sekei,
Moshi Road,
P. O. Box 2502,
Arusha.
Tel: + 255 27 2504156 / 2504157 / 2504174.
Fax: +255 27 2504130.


NYERERE ROAD BRANCH
Quality Plaza
Nyerere Road
Dar es Salaam
Tel: + 255 22 2863907 / 8.
Fax: +255 22 2863910.



MASAKI BRANCH
Slipway Towers,
Chole/Haile Sellasie Road Junchion
P.O.Box 115 Dar Es Salaam
Tel +255 736 502571/9

ARUSHA CITY BRANCH
Sokoine / Naura Street
Plot No. 4, Block K, Area 4
P.O. Box 2502
Arusha
Tel: 255 27 2546070


ZANZIBAR BRANCH
 Plot No. 179, Stone Town
Forodhani Area
S.L.P 3638 Zanzibar


MAGOMENI BRANCH
Plot No. 6 & 7 Block 8
Off Morogoro Road
Magomeni Mapipa Area
S.L.P 115


DODOMA BRANCH
Plot No 6, Block 3
Hapibu Avenue
7th Street,  Near Main Road,
PO Box 381, DODOMA,
Tel: +255 26 2323650


TANGA BRANCH
Plot no 1, Block 22,
Taifa Road, Ngamiani Area
TANGA
Tel: +255 272645498

MOROCCO BRANCH
Airtel Building
Ali Hassan Mwinyi Rd Morocco Area
Kinondoni
P.O.Box 115 Dar Es Salaam
Tel +255 22 2926046/50

MBEYA BRANCH
Lupaway/Market Street Junction
P.O.Box 1098 Mbeya
Tel +255 25 2502021/6

Also Available at all branches
Fast, reliable, worldwide money transfer.