Enriching Communities
in Africa
Tanzania-
Kenya- Uganda- Burundi
Visit us on
WWW.dtbafrica.com
Vision,Mission & Value Statements
Our Vision
Enabling people to Advance with confidence and
Sucess
Our Mission
To make our customers prosper,
our staff excel and create value for our stake holders
Our Value
Our Values are the fundamental
principles that define our culture and are brought to life in both our attitude
and our behaviour. It is our values that make us unique and unmistakable
GROUP
HISTORY AND BACKGROUND
A Solid Background and Foundation
Diamond Trust Bank Tanzania Limited (DTBT) is part
of the Aga Khan Development Network
(AKDN). The AKDN is a group of private, international, non-denominational
agencies working to improve living conditions and opportunities for people in
specific regions of the developing world. The network’s organizations have
individual mandates that range from the fields of health and education to
architecture, rural development and the promotion of private sector enterprise.
Together they work towards a common goal – to build institutions and program
that can respond to the challenges of social, economic and cultural changes on
an ongoing basis.
AKDN is engaged in the following principal activities
in the social, cultural and economic fields. The social activities of the group
are run under the aegis of Aga Khan Foundation (AKF), Aga Khan Education Services (AKES), Aga Khan Universities (AKU)
and Aga Khan Health Services (AKHS).
AKF is one of the largest NGOs in the African and Asian continents engaged in
several developmental activities.
AKES runs the Aga
Khan Schools from primary to secondary levels across several African and
Asian countries. Under the aegis of the AKU are the various colleges and the
centers of Higher learning in the African and Asian sectors.
AKHS runs the Aga
Khan Hospitals and clinics, which are the premier medical care centers in
the region. The group’s cultural activities are managed and coordinated by the
Aga Khan Trust for Culture, which has several significant initiatives in the
region.
The group’s economic activities are looked after by
the Aga Khan Fund for Economic
Development (AKFED). Set up in 1984, AKFED operates a network of affiliates
with more than 90 separate project companies employing more than 18,000 people.
The company has investments throughout the developing world and also has
affiliates in Canada, France and the United Kingdom. AKFED carries out economic activities in five
sectors – industry, tourism, media, aviation and financial services.
Set up in 1963, Industrial Promotion Services (IPS) is AKFED’s operating arm in the
industrial sector. IPS has investments
in over 70 companies in fields ranging from agro-industry to metal products,
printing and packaging, tele-communications and power generation. Several of
these companies are market leaders in their respective fields.
AKFED’s involvement in tourism development takes
place under the aegis of Tourism Promotion Services (TPS). TPS owns and operates luxury hotels and
resorts under the brand name of ‘Serena’ and is the market leader in the
hospitality business in many countries in Africa and Asia.
The group interest in media is through the Nation Media group in East Africa, who
publish the leading English and local language newspapers of the region. Air Burkina & Air Uganda is part of
the aviation business of the group.
Under the Financial Services business, AKFED has three principal
activities in insurance, property development & management and banking. The
insurance business operates under the name of Jubilee Insurance Company and is one of the longest established
insurance groups in Africa dating back to 1930s. The property business owns and
operates some of the landmark buildings in East and West Africa.
Regional Bank with Solid Backbone
The banking business in East Africa is carried out
under the Diamond Trust Bank (DTB) brand name, Habib Bank Limited(HBL), the biggest bank in Pakistan which has
operations in 26 countries across the world, the Development Credit Bank(DCB) in India, the Industrial Promotion
& Development Company of Bangladesh, IPS Infrastructures SA., Cote d’Ivore
etc: are some of the other banking and financial services companies, belonging
to the Group, functioning across the world. Diamond
Trust Bank Kenya Limited (DTBK) is the largest bank in the group’s East African banking
cluster. DTBK a listed company in the Nairobi
Stock Exchange and has 24 branches in Kenya. Diamond Trust Bank Uganda Limited (DTBU) has 15 branches in Uganda.
Diamond Trust Bank Burundi Limited has
started operation last year and has its presence in Bujumbura.
Diamond Trust Bank Tanzania Limited
In Tanzania, Diamond Trust Bank Tanzania (DTBT) has
been functioning as a financial institution since 1946. The company, which had
a presence in Tanzania for the past 61 years, initially as the Diamond Jubilee
Investment Trust (DJIT) up to 1990 and then as Diamond Trust of Tanzania (DTT)
Limited up to 1996, acquiring full
commercial banking license and rechristened itself as Diamond Trust Bank
Tanzania Limited, in 1997. The principal shareholders of DTBT are Diamond Trust
Bank Kenya Limited, holding 55% and AKFED, holding 23%.
Currently, DTBT has a total of 14 branches, i.e. Dar es Salaam namely Main Branch (situated at Mosque/Jamat Street), Kariakoo branch, Nyerere
Road Branch (Situated at Quality
Plaza at Pugu Road) Morocco Branch (Situated at Airtel Building) Masaki branch and Magomeni branch. The other branches are based in at Arusha, Mwanza, Zanzibar, Dodoma ,Tanga
& Mbeya. The branches are equipped with site ATM’s. DTB also have
offsite ATM at Harbor View Towers and Aga Khan Hospital in Dar es Salaam.
Also in the year 2012 DTB is intending to open
another six branches in Iringa, Kahama,
Morogoro/Mtwara, Moshi, Dar es Salaam and Mwanza. This will give a
total number of 20 Branches by the end of the year 2012.
Our Senior Management Team
Mr. Viju Cherian – CM & CEO
Mr. Pramodh Menon – Head – Retail Banking
Mr. K K Rajan – Head – Risk & Compliance
Mr. Joseph Mabusi – Head – Finance &
Administration
Mr. Satya Meher – Head – Corporate Banking
Mr. Robert Masala – Head- Human Resourses
Mr. Venkatramani- Head – International Banking
& Treasury
Ms. Stella Masha – Head- Information Technology
Mr. Sosthenes Biseko– Head – Internal Audit.
The bank has the right blend
of professional who have international experience and also have professionals
from Tanzania that makes this top management a true dream team.
DTB-Banking Solutions for a life time
Tailor Made
Solutions
DTBT principle of catering to customers’ needs
allows the bank and customer to evolve a relationship that encourages growth in
business along with the customer. We have standard products that are designed
to cater the customer’s requirement in a broader prospective. But we also
believe in providing the customer with Tailor Made Products and services,
specially designed and developed to meet corporate banking requirements of our
customers. We offer corporate banking solutions like Letter of Credit, Bank Guarantee and your financial requirements by
way of Insurance Premium Financing, Term Loan and Overdrafts etc. We moreover assign banking experts and
relationship managers to look after your day to day banking needs.
Current
Account – ANY WHERE BANKING FACILITY
We offer operating accounts in local and foreign
currencies in all DTB branches. The customer can choose the product depending
on the requirement. We offer standard product and also premium product in this
service.
Fixed /Call
Deposit Investment Accounts
The bank offers investment facilities in form of
FIXED DEPOSIT ACCOUNT and CALL DEPOSIT account. DTB is willing to offer the
best interest rates in the market on bulk investments. We have products that
can offer a monthly interest credited to your current or saving account.
Clearing
& Collection Account
The bank has the best solutions for collecting your
outstation cheques. Our customer can access their accounts from any of our
branch with our any where banking facility. The bank also provides the customer
with clearing services like Special Clearing, Inward TISS at very reasonable
rates. What make DTB different from others are the accuracy and the Turn around
Time that we offer on clearing/collection of the same.
International
Banking Services
The bank offers a competitive and comprehensive
range of services to its customers who have international transactions. The
bank is committed to give the best rates on Forex Services to its
customers. The customer can avail the
service of Telegraphic Transfer, International Demand Draft, Foreign Currency
Letter of Credit, and Buying & Selling of Foreign Currency etc. at a very
competitive rate.
Treasury
Bills Investment
DTB is a primary dealer in Government Securities.
The Bank provides the facility of bidding on behalf of the customer. The bank
ensures to provide the best return on the investments. Many of our corporate are enjoying the
facility of parking the surplus fund for higher return through the bank.
Savings
Account
A wide range of savings account products welcome
you to choose the best suited for you and your family. For corporate heads we
suggest our Premium Savings Account product that caters
to our High Net worth customers. You can
choose the currency from Tanzanian Shilling, USD, and GBP etc. The bank also offers
the savings account facility of Zero
Ledger Fee, and International debit card with just a Minimum balance of 10000 TSH. The customer can enjoy Any Where
Banking Facility in our savings account through our branch network.
VISA
ELECTRON Debit Card
The VISA debit card is provided with all our DTB
savings account product and proprietor ship current account opened under
Premium Current Account product. This gives the freedom for customer to access
the funds through millions of VISA ATM network across the world. More over this
card can be used to purchase goods and services from any of the VISA point of
sales (POS terminal) through merchant outlets in any part of the world. The Debit
card usage in any of DTB ATM’s is provided at a very competitive rate.
DTB
International VISA CLASSIC CREDIT CARD
We do believe that the freedom from risk of carrying
physical cash on travel is what today corporate heads is looking at. It also
restricts your purchasing power to the size of wallet. DTB VISA International
CLASSIC CREDIT CARD gives all these freedom and flexibility along with 50 days
interest free usage of credit card. The credit card can be linked to your
corporate current or savings account with DTB. Enjoy higher limits up to 10000
USD from DTB Credit Card.
Safe
Deposit Locker
Safe keeping your confidential documents and files,
your valuables is now just a visit to Diamond Trust Bank. The bank provides
with safe deposit locker facility for the customers in Dar Es Salaam through
its branch in Quality Plaza, Pugu Road.
Statement
by Email
The bank can provide daily, Weekly, Monthly
statement of your account through Email. This is in addition to your periodic
statement that we can issue through our branches.
Internet
Banking
The bank provides internet banking to its customers
to enable them to access their accounts while staying at their offices or
homes. We offer internet banking services with a monthly charge of Tzs 1500
only.
Salary
Payment Solution*
Our customers are provided with the salary payment
solution along with their corporate account. The SUPER SALARY SAVINGS account
is given free of charges and has the facility of International VISA Debit card.
The debit card is offered at a nominal fee of 1000 Tsh. per annum. All that the
company has to do is to give a single cheque with the gross amount to be
credited to multiple salary account of the employees. The bank ensures same day
credit without any additional cost to the company.
Staff Salary Account Product (Super Salary
Staff Account)
|
SN
|
TRANSACTIONS
|
Local
Currency Account
|
USD
Account
|
|
1
|
Opening balance
|
10000
|
100
USD
|
|
2
|
Minimum balance
|
1500
|
100
|
|
3
|
Account maintenance fee
|
Free
|
Free
|
|
4
|
Inward salary processing
|
250
|
Free
|
|
5
|
6 months statement
|
Free
|
Free
|
|
6
|
ATM Withdrawals
|
200
|
N/A
|
|
7
|
Cash &
Cheque Deposits at ATM
|
Free
|
Free
|
|
8
|
Transaction Fee
|
Free
|
Free
|
|
9
|
Visa
International Debit Cards
|
1000(Per
Annum)
|
N/A
|
Other
Benefits and advantages
Branch
Location & Proximity
All our locations are carefully chosen by looking
at the proximity to central business district of the respective city/town.
These locations give ease of reach and save time whenever one wants to do
transaction with us from a branch of your choice.
Longer Business Hours
You will be able to manage your banking transaction
issues on your chosen time and avoid traffic congestions and therefore manage
your financial obligation without fail. The bank provides extended banking
hours facility to our clients. Working hours of all our branches are uniform
across the country.
Branch
Business Hours
Monday – Friday: 8:30 Hours – 17 Hours.
Saturday: 9:30 Hours – 13 Hours.
*The Tariffs, and product features are subject to
change without any prior notice. The validity of Tariff card is one year.
Our Amended Tariff Guide*
Our aim is to provide with the best possible
banking solutions and services to all our customers in affordable cost. Our
product development team has amended our Banking Tariff guide in the month of
November 2012, by taking into account the market competition and the tariffs
offered by other banks in the market.
Please find enclosed herewith DTB Tariff Guide 2012
for your kind consideration. Please feel free to clarify on any tariff related
issues with the undersigned. The bank always welcomes your suggestion and
requirement and look forward to provide you with the best of competitive rates
specially tailored for you. All that you require to do is to give us a minimum
committed level of available balance in your current account as specified by
the bank from time to time. By this we look forward to provide you the freedom
to choose on the banking charges through your experience of banking with other
banks in Tanzania.
Tariff guide attached
herewith:
Our Contacts
CORPORATE OFFICE
901 9th
Floor,
Harbour
View Towers,
Samora
Avenue
P. O. Box
115
Tel:
(255-22) 2114891 - 92
Fax: (255
22) 2124244
DAR ES
SALAAM MAIN BRANCH
Diamond
Trust House,
Jamat/Mosque
Street,
P. O. Box
115,
Dar es Salaam.
Tel: + 255 22 2114888 – 90.
Fax: + 255 22 2114210 / 2124244.
KARIAKOO
BRANCH
Plot No.
5-6 Block L,
Msimbazi
Street,
P. O. Box
115,
Dar es Salaam.
Tel: + 255 22 2182181 / 2181819
Fax: + 255 22 2182050.
MWANZA
BRANCH
17 – 19
Kenyatta Road,
P. O. Box
10965,
Mwanza.
Tel: +
255 28 2501086 / 2501087 / 2501088.
Fax: +
255 2682501089.
ARUSHA
BRANCH
Plot No.
40 Sekei,
Moshi
Road,
P. O. Box
2502,
Arusha.
Tel: +
255 27 2504156 / 2504157 / 2504174.
Fax: +255
27 2504130.
NYERERE ROAD BRANCH
Quality
Plaza
Nyerere
Road
Dar es Salaam
Tel: +
255 22 2863907 / 8.
Fax: +255
22 2863910.
MASAKI BRANCH
Slipway
Towers,
Chole/Haile
Sellasie Road Junchion
P.O.Box
115 Dar Es Salaam
Tel +255
736 502571/9
ARUSHA CITY BRANCH
Sokoine /
Naura Street
Plot No.
4, Block K, Area 4
P.O. Box
2502
Arusha
Tel: 255
27 2546070
ZANZIBAR BRANCH
Plot No. 179, Stone Town
Forodhani
Area
S.L.P
3638 Zanzibar
MAGOMENI BRANCH
Plot No.
6 & 7 Block 8
Off
Morogoro Road
Magomeni
Mapipa Area
S.L.P 115
DODOMA BRANCH
Plot No
6, Block 3
Hapibu
Avenue
7th
Street, Near Main Road,
PO Box
381, DODOMA,
Tel: +255
26 2323650
TANGA BRANCH
Plot no
1, Block 22,
Taifa
Road, Ngamiani Area
TANGA
Tel: +255
272645498
MOROCCO
BRANCH
Airtel
Building
Ali
Hassan Mwinyi Rd Morocco Area
Kinondoni
P.O.Box
115 Dar Es Salaam
Tel +255
22 2926046/50
MBEYA
BRANCH
Lupaway/Market
Street Junction
P.O.Box
1098 Mbeya
Tel +255
25 2502021/6
Also
Available at all branches
Fast, reliable,
worldwide money transfer.

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